METRO will continue to suspend most Park & Ride service through Memorial Day as cleanup efforts continue in the downtown area, and the Authority redirects resources to provide transportation services to crews working to restore power. Park & Ride routes serving the Texas Medical Center will remain operational on their regular schedules. Other service adjustments are as follows:
- METRORail: Red Line will operate regular service from Burnett Transit Center to Fannin South Transit Center. Due to an area power outage, bus shuttles will continue to be provided from Burnett Transit Center to Northline Transit Center. Get the latest METRORail update here.
- HOV/HOT Lanes: U.S. 290 HOV/HOT lane will remain closed through Monday, May 27.
Subscribe to METRO Service Alerts to receive up-to-the-minute information. Customers can also access current service alerts on the ONE to Ride app, the METRO Alerts Facebook page or the METRO Alerts X, formerly known as Twitter, feed.
Customers with questions or those experiencing service issues should call or text METRO Customer Service at 713-635-4000 for assistance.
On Memorial Day, Monday, May 27, METRO will operate the following schedule:
METROLift Reservations
- METROLift Reservations and METROLift Customer Service offices will be closed Monday, May 27.
- All Monday subscription trips will be cancelled.
- Customers should call the reservation line at 713-225-6716 on Friday, May 24 to schedule trips for May 25 - May 28.
- You may schedule a trip one day prior to your travel date by using MACS at 713-739-4690 (5 a.m. to 5 p.m.) or online through MACS-WEB / EZ-WALLET. Your client ID and password are required.